Four Points by Sheraton Raleigh Arena
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Didn't have breakfast. Hotel was very quiet, safe, and peaceful. Staff wa very welcoming, friendly, and courteous. Our room hosted a view into the wooded area and that was very enjoyable and a pleasant change of scenery.
Sulser
février 2025
Room and hotel was very clean. Staff at check-in and check-out were excellent. The only complaint was the breakfast buffet, which was deserted. Not a single hotel guest was there eating. I walked over and picked up a coffee cup and immediately a lady came over and asked our room number to charge the breakfast buffet. I was told at check-in that breakfast was included with the room, so I asked her to double-check. The whole situation was upsetting having to practically plead with her so we just left. But not before another guest came down and was also stopped and asked to what room to charge the buffet. She was obviously upset and told the lady her room included breakfast. She put down her plate and was loudly complaining at the front desk. I know now why the buffet was deserted because guests do not like being stopped and recharged for something already paid for. I cannot tell you what was included, but any hot food items had to be cold due to nobody eating. It just ruined an otherwise nice stay. It is usually a fun part of a hotel stay eating with other hotel l guests and kids everywhere enjoying themselves.
Priscilla
février 2025
It was secluded away from any traffic, tucked back but close to everything!! Zero traffic noise!! Staff extremely friendly, clean rooms, comfy bed and pillows. We were there for my daughter’s competitive cheer competition at the Dalton Arena, only .3 miles away, so very convenient!
Cindy
novembre 2024
It was very close to the venue we were attending. The staff on the second day were great and helpful.
Kimberly
juin 2024
The style of our room, it didn’t feel too modern as like most nice hotels now of days. The hotel cares, the comfort of the bed was the best bed I have ever slept on in my life. The pillows were quality pillows. On top of that there was a big tv with up to date tech everything you want Netflix, Hulu and much more. At other hotels that were more expensive than my stay here the room would be very modern and sleek for the aesthetic. The tv’s there would be cable and you couldn’t access Netflix and stuff like that. The beds are not as high quality and the staff was not nearly as good. This is the best hotel we have ever stayed at by a long shot and if we ever go back to pnc arena we will gladly be staying there again.
Glenda
avril 2024
Location within easy walking distance to the PNC Arena. Spacious rooms
Mary
février 2024
Great location, and the rooms were spacious and comfortable. Loved that the bathroom was separate from the bathroom sink. Also, the little sink area by the fridge was a plus. In addition, the multiple chairs made it easy to relax after a long day without having to utilize the bed.
Walker
juin 2023
The location was perfect for us. The beds were comfortable. The staff people were helpful and friendly.
Isaac
janvier 2025
Disappointed that there was a charge for breakfast. My granddaughter was with us and we would have liked to shared breakfast before we checked out. Other comparable hotels have complementary breakfast. I also have 2 small dogs who travel with me and they were not welcome at your hotel. Insulting!
Jones
juin 2023
Staff at front desk and Roxanne in the restaurant were all top notch. Great people - helpful, personable, friendly and professional.
Cora
mai 2023
Faire une réservation